Cancellation & Refund Policy

Welcome to SwadeshCart!

Cancellation Policy

Order Cancellation by Customer

Customers can cancel their orders within 24 hours of placing the order by contacting our customer support team at customer_support@swadeshcart.com or by calling [Customer Support Number].

Order Cancellation by SwadeshCart

SwadeshCart reserves the right to cancel an order in the following circumstances:

1. Unavailability of the product.
2. Inaccuracies or errors in product or pricing information.
3. Fraudulent or suspicious activities.

If an order is canceled by SwadeshCart, the customer will be notified, and a full refund will be processed.

Refund Policy

Eligibility for Refunds

Refunds will be issued under the following circumstances:

1. Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number of days, e.g., 7 days] of receiving the order with supporting evidence (photographs) to be eligible for a refund.

2. Incorrect Product Delivered: If you receive an incorrect product, please notify us within [number of days, e.g., 7 days] of receiving the order. We will arrange for the correct product to be delivered or provide a refund.

Non-Eligibility for Refunds

Refunds will not be provided under the following circumstances:

1. Change of mind or buyer’s remorse.
2. Products returned without original packaging and tags.
3. Products damaged due to customer mishandling.

Refund Process

Upon approval of a refund, the amount will be credited back to the original payment method used for the purchase. Refunds may take [number of days, e.g., 7-10 days] to reflect in the customer’s account.

Contact Information

If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact us at customer_support@swadeshcart.com